Currys PC World

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Bradley's complaint against Currys PC World

Bradley Nelson

28/03/2018

[RESPONDED] Do not buy from Currys or PC World...

Complaint against Currys PC World

I have had nothing but problems with Currys and I certainly will NEVER use them again. I have had my Sony TV for 18 months and it been faulty for over 12 of them, I have a 5 year warranty, the TV has been "repaired" twice and the faults are still there. Currys have said that they have exhausted all their avenues of repair and have offered to buy the TV back from for £484, Is this fair for a TV which cost £850 when I bought it?....I think not. I cannot stress enough, If you are in the uk DO NOT buy any Sony products, if you have to and you think this "wont happen to you".....DO NOT BUY IT FROM Currys. Furthermore, Currys have constantly insisted that I direct my complaint through Sony even after I insisted to them that I have no contract with Sony my contract is with Currys. I have had all my actions verified correct by the "consumer rights" people before contacting Currys and they constantly flout my legal status. They will not win with me, I am going to dedicate all my spare time to exposing them for what they are.

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Currys PC World has responded

  • Comments (2)

TEAM KNOWHOW | | VERIFIED

Hi Bradley, Most concerned to learn about the issues you have cited. Please can you email me on [email protected] and quote reference SPK1034. We will be more than happy to take a further look at this case for you. Ollie.

TEAM KNOWHOW | | VERIFIED

Hi Bradley, Most concerned to learn about the issues you have cited. Please can you email me on [email protected] and quote reference SPK1034. We will be more than happy to take a further look at this case for you. Ollie.
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