Want to resolve an issue with Currys PC World?
Or simply share your experience
Shopping guides
EXCLUSIVE: Ticket Selection - website investigated by police is still allegedly ripping off hundreds of customers
Christmas on a budget – make great gifts affordable by switching energy supplier, plus car and home insurance
13 must-have Christmas gifts - and how to afford them
Top 10 tips to save money this Christmas
Caroline's complaint against Currys PC World
Caroline Lundie
30/07/2018
[LAPSED] Dreadful customer service
Complaint against
Currys PC World
My fridge freezer has been out of action for 3weeks and still not sorted but no news on when the repair will be completed, First the part took 2weeks to come in stock then the know how team couldnt help with ANYTHING, they cant even contact the engineer to get me a date for repair!!! This included trying to get any info about how long it would take to get the repair fixed. We cant even return the item because the engineer, when/if he ever turns up has to condem it first even though it is still under warranty! When will this be resolved?
- supporters 0
Lapsed. Caroline has not responded in 90 days
- Comments (1)
TEAM KNOWHOW | | VERIFIED
This may have been resolved by now Caroline (sorry for the delay, we have been having system issues), and I'm sorry you had troubles with your fridge freezer and subsequent repair. However, should you still need assistance with this, please email us the details to [email protected], including your full name, address, make/model of the item and repair reference. - Ed
2,636 other reviews of Currys PC World
