Currys PC World

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Alan's complaint against Currys PC World

Alan Stacey

03/05/2018

[LAPSED] Product Support AG

Complaint against Currys PC World

Purchased a Lenovo Lap Top on 23/06/17 and was told that know how care plan was included. Plan Ref 0986866101 there is no expiry date or charges to be paid. I phoned 03445614000 on 17/04/18 spoke to Lisa and arranged for the contract to be cancelled, she said that it was now cancelled and no further payments would be taken. I have just checked my cr/cd statement and another £6 has been taken, before I contact my card provider can you please confirm that a) There will be no further payments taken. and b) This plan will be cancelled immediately.

  • supporters 0

Lapsed. Alan has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Alan, apologies for this. Please email [email protected] with the details including a copy of this post and we'll get this resolved for you. Thanks - Ryan
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