Currys PC World

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Sophie's complaint against Currys PC World

Sophie Wallington

16/02/2018

[LAPSED] AG Product Support

Complaint against Currys PC World

Hi t I have already called up a month ago to cancel my AG support plan and money has left my credit card again. It was not made clear to me at the time of purchase money would be taken out of my bank in a monthly basis, so I asked for it to be cancelled. Was advised it was cancelled and I have been debited AGAIN. I would like this cancelling and a refund for the money taken from my credit card please. I have already called to cancel, was told it was cancelled, and yet money has been taken. This is not right.

  • supporters 0

Lapsed. Sophie has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Sorry to hear this Sophie. If you can let us know your details, I will be happy to get this put right, and see what has gone wrong. If you wish to email me at [email protected], along with your full name and address, a copy of this post, and the reference SPK923, and I will be happy to assist. Thanks, David W
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