Currys PC World

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Simon's complaint against Currys PC World

Simon Gauntley

09/03/2018

[LAPSED] Product Support AG

Complaint against Currys PC World

I purchased a new TV from Curry's PC World in January 2018. I informed them that I would take the TV home and install the TV myself. They advised me to take out a one-off insurance to cover any accidents whilst I was installing the TV. they said I could cancel the contract and DD as soon as I had installed the TV. I have now found that Product Support AG are taking £3.49 out of my account using my debit card number not a Direct Debit so I can't cancel it without contacting my bank. I will be doing this today but am angry that PC World have misinformed me and claimed money under false pretences. Simon Gauntley

  • supporters 0

Lapsed. Simon has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Simon, I'm very sorry to hear about this. So we can assist, please email [email protected] with these details and include your purchase name, full address and reference numbers. Thanks - Ryan
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