Currys PC World

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Adam's complaint against Currys PC World

Adam Robert

10/08/2019

[LAPSED] Failure to cancel AG Product support

Complaint against Currys PC World

I am complaining about PC world's AG product support. I emailed them to cancel my product support on the 8th March 2018 and was told they would cancel it once they received my address and some other details. I sent these details to them immediately and assumed the matter would be resolved. However, PC world never cancelled the product support despite the fact that I clearly expressed to them a desire to do this. I can provide email correspondence to confirm this.

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Lapsed. Adam has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Adam, concerned to hear this. If you still need assistance, please email [email protected] with ref: SPK180914, as well as your full address, details of the product it relates to, and the amount being taken, thanks. - Belinda
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