Currys PC World

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Michelle's complaint against Currys PC World

Michelle Hill

16/11/2017

[LAPSED] Knowhow cloud

Complaint against Currys PC World

I've just noticed that for the past 2 years I have been charged £30 for knowhow cloud after I purchased a laptop from Currys in 2015. I did not sign up for this as I have no need for it and I did not authorise them to take payments from my account. I need this to be cancelled and the £60 that has been taken refunded.

  • supporters 0

Lapsed. Michelle has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Michelle, I am sorry to hear that you had not signed up for the Cloud account, when you register your account you do need to input your card details in order to activate it. However, so we can look in to this for you, please can you send your full address including postcode to [email protected] Please quote reference spk675, with a copy of your post. Thanks, Gemma
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