Currys PC World

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eveleen's complaint against Currys PC World

eveleen tucker

02/06/2015

[LAPSED] FOUR WEEKS TO REPAIR WASHING MACHINE

Complaint against Currys PC World

Contacted service number and engineer arrived after two days. Two WEEKS later after phoning for repair update several times, we are being told that original engineers report has been lost and parts have now been ordered and engineer will repair machine inTWO WEEKS TIME This is not acceptable - My contract is with Currys not Hoover Candy so I want Currys to sort this out not listen to excuses.

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Lapsed. eveleen has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Eveleen, thanks for getting in touch. I'm sorry to hear of the issue that you have had with your washing machine. Please accept my apologies for the inconvenience this has caused. In order to chase this please provide the following info in a private message: date of purchase store of purchase receipt number your address details On this occasion Hoover are our designated repair agents and as such will be the team that carry the repair out. Ian
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