Currys PC World

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Tracy's complaint against Currys PC World

Tracy Leather

23/02/2018

[LAPSED] Hazardous phone plug charger/burns?

Complaint against Currys PC World

My daughters phone charger ,has completely broken in two upon her removing it out from the mains socket ,to expose the circuit board ?of which her fingers touched when live and has been left traumatised and burnt fingers. I can't believe a reputable company such as currys are selling hazardous products to cause injury of this extent . She was disorientated ,burnt ,and in pain from her experience ,with faintness ,sickness feelings ,due to the shock from the product ,, I've never seen her so shook up(literally) , I have photographic support and reference to nhs direct due to this matter ,and feel that EVERYONE should be made well aware of what this company is selling !! And this was just a plug ?? Omg 😲,truly shocking ,and disturbing

  • supporters 0

Lapsed. Tracy has not responded in 90 days

  • Comments (5)

TEAM KNOWHOW | | VERIFIED

Hi Tracy, thank you for getting in touch. I am very sorry to learn of your daughters experience.We do have a specific route for instances such as this and we do require your full name address contact number along with your receipt details for the purchase such as d/o/p branch number and the make and model. Please send to [email protected] quoting the reference number SPK948.- Rich D

Tracy Leather | | VERIFIED

Thanks for the reply ,this is totally NOT about the date I purchased this ,(I wouldn't have the receipt anyway ,due to a house move ,) the fact is that currys are selling potentially dangerous products to the public !!! This has totally disheartened me from EVER even entering any currys store in the future ,and everyone on facebook that will and have already read this post !! Terrible practice

TEAM KNOWHOW | | VERIFIED

Hi Tracy, if you would like to email us the details I can certainly look into further for you? - Jack

Tracy Leather | | VERIFIED

Please can you send me the email address ?

TEAM KNOWHOW | | VERIFIED

Good afternoon Tracy, You can email [email protected] please include reference SPK995 Thank you - Matt
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