Currys PC World

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John's complaint against Currys PC World

John Fardell

17/10/2017

[LAPSED] I am being charged £4.00 a month for Product Support AG that I have never asked for.

Complaint against Currys PC World

I have had to google Product Support AG to see what it is and it seems it is some kind of payment that is taken when you buy a laptop/computer etc from Currys. I have never bought a computer of any kind from anywhere and have never owned one. I am 84 years old and can only think this payment has started since I've bought a television or a fridge from Currys. As it isn't a direct debit it is not something that can be cancelled easily. As I would never have asked for this service I would like the payment cancelling and a full refund of all payments taken.

  • supporters 0

Lapsed. John has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi John, I'm sorry to hear you have been charged for an unwanted payment, my apologies. So I can investigate and help further, please email me your full name, address, postcode, contact number to [email protected] and put ref SPK539 in the subject bar. Thanks.- AK
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