Currys PC World

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Mrs Sue's complaint against Currys PC World

Mrs Sue campion

12/07/2017

[LAPSED] I cannot cancel product support on a lap top I purchased several months ago (cant quite remember)

Complaint against Currys PC World

I purchased the lap top and was advised by the member of staff who was serving us that we could have product support free for a month which would be a good thing in getting used to new product. He said we could then cancel it after a month. I am paying £8.50 a month and have contacted my bank several times to try and stop the payments, but because it is from a debt card It does not seem to work even though they say they have stopped it. I have tried to ring the customer care line but it is always busy. Now we are away on holiday I have had the time to look this up on the internet and hope you can help me please.

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Lapsed. Mrs Sue has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Sue, please send your post to [email protected] with ref SPK 286 in the subjectline. Please also include your address. I will then be able to assist - Tony
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