Currys PC World

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robert's complaint against Currys PC World

robert armstrong

12/03/2017

[LAPSED] I did not sign for £5mth for costumer support

Complaint against Currys PC World

I did not ask or sign up for any contract ,any customer support in any shape or form ,Ive just seen you are sneaking £5 a month out of my bank account you have done it without my say so stop it now and i will be claiming every penny back this is so cheap and a complete scam

  • supporters 0

Lapsed. robert has not responded in 90 days

  • Comments (9)

TEAM KNOWHOW | | VERIFIED

I'm sorry you have located an unwanted payment Robert. So I can help further, please provide your full name and address, along with the make and model of the product this covers. Thanks - Marcus

robert armstrong | | VERIFIED

R Armstrong 22 crookdole lane ,calverton notts ng14 6gf Panasonic viera 40DX600B

robert armstrong | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Robert, thank you for providing the requested information. I can confirm that the Service Agreement in question is already cancelled. It was cancelled yesterday by my colleague in customer services - Shaun

robert armstrong | | VERIFIED

Thanks, but i was told i will only get 50% of the money you took off me without my permission why is that? why not 100% ?you would not sell me goods if i only offered you only half the asking price !

robert armstrong | | VERIFIED

Thanks,but i was told i will only get 50% of my money back,why is that ?its not my problem my money was taken from me without my permission ,

TEAM KNOWHOW | | VERIFIED

Hi Robert, looking at the Agreement, the last payment take looks to have been refunded. This may be as a gesture of goodwill - Shaun

robert armstrong | | VERIFIED

Ive been refunded with nothing you have sent me a private email asking for my details then you will sort it .I have already sent you my details what you playing at?

TEAM KNOWHOW | | VERIFIED

Hi Robert, please accept my apologies however I am unaware of the email to which you are referring. My contact with yourself is through this Spokesman channel. If one of my colleagues on Customer Services have sent you an email, there will be a unique reference number (begins CSUP). Please provide this reference number for further investigation - Shaun
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