Currys PC World

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Jampa's complaint against Currys PC World

Jampa Gyaltsen

07/11/2016

[LAPSED] I have cancelled my standing order but still money taken from my bank account. Why?

Complaint against Currys PC World

I have purchased a laptop from Curry PC World and the sell person advised me to set up standing order for £15.00 monthly as guarantee my laptop but I can cancel my standing order anytime if you don't want the guarantee. I cancelled my standing order of £15.00 but the money has still taken from my account which I'm terribly not happy. Please cancel standing order and stop taking money from my account and refund payments they have already taken for £15.05.

  • supporters 0

Lapsed. Jampa has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Please accept my sincere apologies for this Jampa. If you private message me your full name, address, postcode and make/model of item you have a Care Plan on. I will be able to check this for you and cancel the Care Plan. Thanks - AK
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