Currys PC World

4.00 stars

2871 Reviews

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Joao's complaint against Currys PC World

Joao Pancas Duarte de Carvalho

17/01/2018

[LAPSED] I never used the cloud, and I never wanted it

Complaint against Currys PC World

i have been charged £30 for a service i did not know i was subscribed to and do not want to be part off. I only realized it in October 2017. I didn't know I had a subscription. When I bought my laptop, Curry gave me a trial. I thought that the trial would expire, and that they would ask me if I wanted to continue. I would like to unsubscribe from this service. I already emailed you (knowhow) many times. You never answered me. How do I unsubscribe from knowhow cloud?

  • supporters 0

Lapsed. Joao has not responded in 90 days

  • Comments (3)

TEAM KNOWHOW | | VERIFIED

HI Joao, thanks for getting in touch. I am sorry that you were not aware of the subscription to what appears to be our cloud service and that your e-mails have gone unanswered. So we can cancel this account, please provide your full name address contact number and the e-mail address used for the service to [email protected] Please provide a copy of the your post including ref numberSPK859

Joao Pancas Duarte de Carvalho | | VERIFIED

The case is finally closed. I forwarded the mail I sent in October 2017.

TEAM KNOWHOW | | VERIFIED

Thank you for your reply Joao. Just to confirm that this has been resolved? Rich D
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