Currys PC World

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angie's complaint against Currys PC World

angie singh

22/01/2018

[LAPSED] Incorrect information has cost us over £500

Complaint against Currys PC World

We visited the New Malden Currys PC world store on the 1st Jan 2018, it was super busy, we finally got some assistance with a Samsung American Fridge Freezer we wanted but the assistant was flustered, busy and tried to fob us off, we wanted to order the F/F, he checked and said it was out of stock and we should try in 2 weeks - we specifically asked if the sale price of £879 will be ok at that time, he said yes yes it is on sale now so it is fine. We returned to the store this Saturday 20th Jan and low and behold the price has gone up to £1399. Really disappointed that they have such incompetent staff and we found out we could have placed our order that day we would have secured that price, they will not honor it now.

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Lapsed. angie has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Angie - thanks for the post. I'm sorry for your disappointment with the service. Just to confirm, we have responded to this query via Twitter. Thanks - Emily.
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