Currys PC World

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Martin's complaint against Currys PC World

Martin Gerrard

20/08/2018

[LAPSED] Internet support has been coming out of my bank account and I don't know how to stop it.

Complaint against Currys PC World

I bought a home computer from curry's pc World at Christmas 2016. I told the shop clerk I was not interested in taking out Internet support as I was happy settling up a new computer. The shop clerk told me that with online banking once the computer was set up this could be cancelled. As I have done this with other debits I thought okay I'll cancel it after I have set up the computer. This turned out to be completely false and the monthly debits can't be removed. If this is Curry's idea of good customer service I think they need to rethink their business model because myself or any of my family will never spend money on their products again.

  • supporters 0

Lapsed. Martin has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hello Martin So we can look to resolve this for you, please email a copy of your message and the reference SPK180708 including the review to [email protected], including your full name, address, and the precise monthly amount you were charged. - Azar
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