Currys PC World

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Laura's complaint against Currys PC World

Laura Rea

30/10/2017

[LAPSED] Knowhow cloud!?

Complaint against Currys PC World

Hi, i noticed £30 coming out of my account and after researching it seems it has come from 'knowhow cloud'. I brought a laptop about two years ago but don't remember paying out for cloud storage, if this was the case then I haven't had a reminder of renewal and did not expect money to be taken from my account. Either way I don't need the storage and wouldn't expect to pay £30 for it without confirming I needed it. Please can I have a refund and the issues sorted so this doesn't happen again. Thanks.

  • supporters 0

Lapsed. Laura has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Laura, I'm really sorry to hear this. In order to resolve this matter, you would need to contact our Cloud Team direct on 0800 012 1909. Thanks. AK REF: SPK603
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