Currys PC World

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Imogen's complaint against Currys PC World

Imogen Turner

09/11/2017

[LAPSED] Knowhow cloud £30 charge

Complaint against Currys PC World

Hello. I have been charged £30 by KnowHow Cloud when I signed up for the program 4 years ago. I figured if my subscription had finished that I would be emailed to further renew it but no such information has been sent. I do not want to continue the service but also do not know why I have been charged.

  • supporters 0

Lapsed. Imogen has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Imogen, to clarify the Cloud renews each year automatically with a warning email sent on each occasion (usually 28 days before renewal). I'd be happy to check you account and also cancel the Cloud if required? If so please email me at [email protected] with your full name and address. Please include your original post and the ref SPK659 in the subject bar. -Marcus
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