Currys PC World

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Hnina's complaint against Currys PC World

Hnina Sinneb

11/03/2019

[RESPONDED] Late delivery

Complaint against Currys PC World

I bought two appliances from currys and one of them has not been delivered with a reason that they did not have any in the wearhouse anbd that I have to wait for the next arrival of goods. Because of this problem this appliance could not get connected on time as the other one and therefore I am still waiting for my landlord to give me another day for the connection. When I asked for compensation currys offered me £ 30 compensation and said that it is the maximum they can offer. I found this unfair because if I had to do it privately it would cost me much more. I just wanted to know if it is true that this amount is the maximum currys can offer.

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Currys PC World has responded

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Hnina , I'm sorry to hear of the problems you've encountered. This is far from the level of service we expect you to receive. So this can be fed back for internal investigation could you please drop us an email to [email protected] quoting reference SPK180833, please include your full name, address and order number. Thanks, Jack
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