Currys PC World

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Ian's complaint against Currys PC World

Ian Randall

08/08/2017

[RESPONDED] Lied to me...

Complaint against Currys PC World

Why do you guys insist on lying to me every time I wish to buy something from you? I'm talking about the "can I have your surname and postcode for the guarantee" line, when we all know that what you're really after is data for market intelligence! To add insult to injury today, in Lincoln, you refused to sell me a £200 HiFi unless I provided the personal information you wanted, needless to say I left it sitting on the counter...

  • supporters 0

Currys PC World has responded

  • Comments (5)

KNOWHOW TOHELP | | VERIFIED

Hi Ian, Thank you for getting in touch. I'm disappointed to read about these issues. I can confirm that your details are not used for marketing purposes. You are not obliged to provide any information at point of sale. Many thanks - Matt

Ian Randall | | VERIFIED

Hi Matt Thank you for the reassurance and clarification. Kindest regards Ian

KNOWHOW TOHELP | | VERIFIED

You're welcome Ian. We're here if you need help with anything else. Thanks. Carrie.

Ian Randall | | VERIFIED

😊

KNOWHOW TOHELP | | VERIFIED

Hi, we are here for support should the need arise - Tony
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