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Neville's complaint against Currys PC World
Neville de Souza
[RESPONDED] miss sold product support
Complaint against Currys PC World
£6 has been taken out of my account for June and July. I checked with my bank and the said it is going to a product support plan I apparently took out with Currys when I bought a new laptop in May. I did not ask for this service and specifically said no to the salesperson and I'm not sure why they are charging me for it. I agreed to pay for software support to set up my laptop with Microsoft office and antivirus, but looking again at the receipt it looks like they slipped in a £6 charge. I am annoyed about this deceitful practice of selling support that isn't required. I will make sure to shop with John Lewis next time I need electronic goods.
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