Currys PC World

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Bryan's complaint against Currys PC World

Bryan Harrison

12/03/2017

[LAPSED] Misssold AG Product Support with new LG 4K TV

Complaint against Currys PC World

This has randomly appeared as a charge for £6 on my credit card statement. Never signed up for any such support nor was I made aware of it. Salesman did say we had a months cover on the product for any breakages/damages and perhaps we signed something and wonder if this has generated a monthly contract. Further research online shows Currys PC world have conned a number of other unsuspecting customers with this kind of thing, I won't be buying another electrical item from them if this is not refunded. This kind of cheap stunt will cost them business in the long term.

  • supporters 0

Lapsed. Bryan has not responded in 90 days

  • Comments (5)

TEAM KNOWHOW | | VERIFIED

I'm sorry you have located an unwanted payment to us Bryan, my apologies. So I can investigate further, please provide your full name, address and contact tel. Thanks - Marcus

Bryan Harrison | | VERIFIED

HI Marcus, It is : Bryan Harrison 9 Middlebank Crescent Dunfermline Fife KY11 8LS mobile : 07983880327

TEAM KNOWHOW | | VERIFIED

Hi Bryan, thank you for the details requested by my colleague. I do offer my apologies, however the Service Agreement is not showing in your name. Is there anyone else's name it could be showing in please? I would also require their contact telephone number - Shaun

Bryan Harrison | | VERIFIED

Hi it can only be in my wife's name then which will either be down as Tracey Guildea or Tracey Guildea Harrison. She is at the same address and her phone no. Is 07817915859. Thanks, Bryan

TEAM KNOWHOW | | VERIFIED

Hi Bryan, can you please ask Mrs Harrison to contact Careplan on 0844 561 4000 as we can only deal with the named agreement holder - Tony
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