Currys PC World

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John's complaint against Currys PC World

John Williams

19/10/2017

[LAPSED] Money removed from my account without warning as to why

Complaint against Currys PC World

I was looking on my online banking transactions and have noticed that team knowhow cloud have taken 30 pounds without me realising that this was smear to happen. I have purchased several products over the past several years each of which has come with free cloud for 1-2 year. I don't actually use cloud services and no one told me this would be taken from my account. How do I stop this and is there any way for a refund?

  • supporters 0

Lapsed. John has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi John. I note your comments regarding your Cloud account. Can you please email a copy of your post, including your full address to [email protected], quoting reference SPK546 in the subject so we can look into this for you? Alternatively, you can call the team directly on 0800 012 1909. Lines are open 24/7. Thanks. Carrie.
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