Currys PC World

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Donna's complaint against Currys PC World

Donna Gibson

04/10/2017

[LAPSED] Money taken from my account monthly

Complaint against Currys PC World

4.50 has been switched (taken) from my account for months- I know that this shouldn’t be the case as I Never sign up for any added insurance - we purchased a tv and tablet from currys pc world

  • supporters 0

Lapsed. Donna has not responded in 90 days

  • Comments (5)

TEAM KNOWHOW | | VERIFIED

I'm really sorry to hear this Donna, so i can look into this further an arrange for the agreement to be cancelled, could you please email us with your full name, address and receipt details to [email protected] quoting reference: SPK486. - Jack

Donna Gibson | | VERIFIED

Ref SPK486 address is 7 Waverley crescent Bonnyrigg EH19 3BJ don’t have receipt but it was for a JVC television money has been taken from our joint account for 16 months didn’t realise as it was a switch payment and I thought it was my husband and he thought it was me thanks Donna Gibson

TEAM KNOWHOW | | VERIFIED

Hi Donna. This agreement has since been cancelled and a full refund requested. Please allow upto 7 working days for this to show on your account. Thanks. Carrie.

Donna Gibson | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

You're welcome Donna. We're here if you need help with anything else. Thanks. Carrie.
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