Currys PC World

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Mrs Arron's complaint against Currys PC World

Mrs Arron Osborn

15/11/2016

[LAPSED] Money taken from my account without my knowledge

Complaint against Currys PC World

I got a Samsung TV on the 13/10/16 through Your Plan. My first payment has been paid, however upon checking my account today it would appear £3.50 has been removed without my knowledge. I have been in touch with my bank and they have put a stop to it being totally removed from my account. I want this stopped I never signed up for any protection plans or insurances.

  • supporters 0

Lapsed. Mrs Arron has not responded in 90 days

  • Comments (3)

TEAM KNOWHOW | | VERIFIED

Hi Arron. Concerned to hear this. Can you please provide your full address including postcode so I can look into this for you? Thanks. Carrie.

Mrs Arron Osborn | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Arron. I can confirm that this agreement is now cancelled. A payment has been requested, from your bank, but will be refunded if received. Your comments regarding the sale of the agreement have been noted and passed to the Store Manager for internal review, where any training needs will be addressed. Thanks. Carrie.
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