Currys PC World

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Terry's complaint against Currys PC World

Terry singleton

11/11/2016

[LAPSED] Monies taken out of my account

Complaint against Currys PC World

Why are you taking £4-50 a month out of my account. Please stop and re- emburse the monies you have already taken out, I do not remember authorising you to do this, looking forward to your reply.

  • supporters 0

Lapsed. Terry has not responded in 90 days

  • Comments (5)

TEAM KNOWHOW | | VERIFIED

Hi Terry. Can you please provide your full address including postcode so I can look into this for you? Thanks, Carrie.

Terry singleton | | VERIFIED

Terry Singleton, 15 Chaucer St.Preston, Lancs. pr15rp

Terry singleton | | VERIFIED

User Responded via private message

Terry singleton | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Terry. I can confirm that the agreement is now cancelled and no further payments will be requested. The terms state that a refund is only available if cancelled within 14 days from purchase. As the agreement was purchased on 18th April 2016, I am unable to process a refund. Thanks. Carrie.
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