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Lisa's complaint against Currys PC World
[RESPONDED] Monthly charges hard to cancel
Complaint against Currys PC World
You can't stop payments because they are not a direct debit or a standing order. Just a charge that keeps occurring monthly. So, your bank can't do anything about it. Went to Curry's, they tell you to call Product Support AG. I was able to cancel one, but other one was for niece's mobile for the first 3 months. Even though it was my bank account, she had to call and cancel. The first payment of £6.50 stopped, then the second. Then three months ago, they just started up again. £6.50 per month. Have to call again. Don't even know what it's for. Something has to be unlawful to run charges like that.
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