Currys PC World

4.00 stars

2904 Reviews

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Russell's complaint against Currys PC World

Russell Willsmer


[LAPSED] Never signed up to product support, but am being charged

Complaint against Currys PC World

I purchased a laptop on the 27/04/17. When I was paying, the assistant informed me that he was unable to get on the main system, so was going to put it through the business site. At no time was I informed that I would be paying a support fee. I have never taken such a policy out and would never have agreed to. So imagine my surprise when I looked at my account in detail. Four payments of £8-50 have gone out, 30/05, 3/7, 31/7 and 29/8. £34 in total. Please refund me in full for a service that I Have never knowingly signed up to.

  • supporters 0

Lapsed. Russell has not responded in 90 days

  • Comments (1)


Hi Russell, I have responded to your original post - ''Hi Russell, I am sorry to learn that you wish to cancel this agreement. In order for us to do so, can you please email us a copy of this post along with your full name and address to [email protected] Please also quote reference spk375 in the subject line. - Leanne S''
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