Currys PC World

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Sheena's complaint against Currys PC World

Sheena Hird

07/10/2017

[LAPSED] No contact no remorse

Complaint against Currys PC World

Booked and paid for sat delivery had email confirmation for sat delivery and was told to contact them with time slot. Called them after waiting in for the morning myself and my partner took the day off work! Ordered a dishwasher and cooker. Only to be told that delivery was for Monday! I paid the extra for the sat as I had no cooker! They couldn't do anything for me except refund the delivery charge! Whoopy do! They never contacted me about delivery change, guy on the phone said it was because the had overbooked themselves! Well guess what that's not my problem! Delivery paid for sat I should receive on the sat! I've now got to go all weekend with no cooker so that's going to be very bleeping helpfull!!!! Would never ever recommend this company, all the reviews are bad I should have just listened and gone elsewhere! Do not use them! When I requested to speak to a manager on both phone calls they told me that the manager was looking after all the staff and couldn't get to the phone to help me! Seriously! I should have at least been offered installation as sign of good will but nope! Nothing now we have to take another day off work!

  • supporters 0

Lapsed. Sheena has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Sheena, I am sorry to hear of the failed delivery and poor service you received when you called. If you would like me to register your complaint, and make sure the delivery has been booked in, please send your full name, address and order reference to [email protected] Please quote reference spk495, with a copy of your original post. Thanks, Gemma
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