Currys PC World

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Paul's complaint against Currys PC World

Paul Evans

30/09/2017

[LAPSED] No delivery & after sales awful

Complaint against Currys PC World

Time slot 2.20-6.20. 12.45 driver rings up be 20 mins so dont complete shop rush back. Ring driver 15mins later be 10mins. Replies thats fine doing delivery rite by you be 25mins. Wait in 3 hours later i ring him phone turned off. Waited 5 hours driver could let me know he wasnt coming. Worst firm out

  • supporters 0

Lapsed. Paul has not responded in 90 days

  • Comments (3)

TEAM KNOWHOW | | VERIFIED

I'm sorry your delivery did not arrive when expected Paul, my apologies. Can you let me know if this has since taken place and if so is everything ok with your product? Thanks -Marcus

Paul Evans | | VERIFIED

Gets worse, came this morning. Couple guys come with fridge & say cant do it you haven't paid for install & take away of old fridge which I had. On phone again for further half hour till they agreed I had. Complete joke. AO.com must be better than this

TEAM KNOWHOW | | VERIFIED

I'm disappointed to read about your experience Paul, If you would like us to look into anything or if you have any specific details, reference numbers etc please email us - [email protected] Please include this correspondence and reference SPK464. Many thanks - Matt
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