Currys PC World

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Donald's complaint against Currys PC World

Donald Queenbarrows

21/12/2017

[LAPSED] No response to a complaint

Complaint against Currys PC World

After logging a complaint, receiving a reference number and being promised a call within 5 working days, I am appalled that this company has not bothered to attempt to deal with us. We waited two and a half weeks for delivery of our oven which was said to have been coming in one week. Correspondence was non existent unless we contacted them. When the oven did arrive it had no cooking rack so we were unable to use it. Even though our paperwork claimed we would receive an oven tray and an oven rack the shop stated some models come without racks. Customer service is appalling. I would not use this company again and urge others not to either

  • supporters 0

Lapsed. Donald has not responded in 90 days

  • Comments (3)

TEAM KNOWHOW | | VERIFIED

Hi Donald, I responded to your other post. Thanks, Ollie.

Donald Queenbarrows | | VERIFIED

Email sent as requested

TEAM KNOWHOW | | VERIFIED

Thanks for that Donald. We will pick this email up asap - Ian
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