Currys PC World

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Robert's complaint against Currys PC World

Robert M

14/11/2016

Norton for windows

Complaint against Currys PC World

When I bought a Norton security card for my pc I thought it would be straight forward like the three steps it says. How wrong I was I was told at the till Yes its very simple and will work right away just enter the code and off you go. I have tried every number "not all at once" and nothing works i went back to the store and was told it should work went back home and still nothing. It is a 30mile round trip to my local store and i can not keep going back and to so i have ended up with a plastic card that sits in a card wallet what a waste of time and money AVOID AT ALL COST. go to web site and download it there it works straight away. once again DO NOT BUY THERE CARDS FOR NORTON.

  • supporters 0

Currys PC World failed to resolve this complaint

  • Comments (2)

TEAM KNOWHOW | | VERIFIED

Hi Robert. I am sorry to hear of the problems you are experiencing installing Norton on your PC. If you call our team on 0344 561 1234, selecting option 1 from the main menu, they will be able to help with this. Thanks. Carrie.

Robert M | | VERIFIED

Your answer is for me to use a premium rate number that is still going to cost me. Very Very bad still not happy.
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