Currys PC World

4.00 stars

2646 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Jose's complaint against Currys PC World

Jose Santos

09/03/2017

[LAPSED] Not authorized debit on my credit card

Complaint against Currys PC World

I never check my online statements but I found out today I have every month 8.00 £ debit from AG 08448006080 never authorized I'm so upset and I'm taking diligences to stop this abuse from Currys PC World.

  • supporters 0

Lapsed. Jose has not responded in 90 days

  • Comments (4)

TEAM KNOWHOW | | VERIFIED

Hi Jose, apologies that you were not aware that you had an agreement in place. This would be have taken out at the time of the sale and your purhcase receipt will provide details of the agreement number. It is possible that the store had offered you the first month free of charge and if you felt the agreement was not for you. you would need to cancel this with our Careplan Team. The onus is on the

TEAM KNOWHOW | | VERIFIED

customer to check all details on the purchase receipt and as a company we cannot be held responsible that the account where the money is taken from was not checked regularly. I would be more than happy to cancel the agreement for you but we do need your full address postcode and contact number and the product you believe is covered by the £8.00 monthly payment. Rich D

Jose Santos | | VERIFIED

To be honest I don't remember what it was but I know I never sign anything straight away always take some time to think about it I'll try to find out what I bought from Currys

TEAM KNOWHOW | | VERIFIED

No problem Jose
400 characters

2,645 other reviews of Currys PC World


loader