Currys PC World

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lefter's complaint against Currys PC World

lefter xhetani

12/10/2019

[LAPSED] Not delivered my items

Complaint against Currys PC World

I have order a fridge and a washing machine 8 days ago and not yet delivered. I have been told that they will arrived between 11:35 to 3:35 last thursday I have missed my work when they arrived the fridge couldn’t fit through the door and people took back. After I have been back to the store and I see this guy called Nick he asked me to pay £40.00 so they can get the dors of and get through then I agreed with it and they make another day for delivery on Saturday between 11:25-3:25 Two misbehaved people knock on my door and son I have spoke to them they said that they are not trained to take of the fridge doors and they took the items back and again I gone back to store and I soo this guy called nick and he called someone and arranged the delivery for Sunday (tomorrow) But 8:30 I received a text they change the delivery date for nex thursday this is unbelievable humiliating customers like that and actually harming people as I don’t have washing machine to wash clothes for my children and to store food on the fridge as I don’t have enough money to get them food in restaurants or takeaway Definitely you don’t care about any consequences on me and my family

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Lapsed. lefter has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Lefter, thanks for getting in touch. I am sorry to hear a payment has been taken from your account. So this can be investigated further could you please email [email protected] quoting reference: SPK180894 including your full name, address and amount that has been taken. - Jack
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