Currys PC World

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Jonathan's complaint against Currys PC World

Jonathan Stow

05/01/2017

[LAPSED] Payment being taken for product I no longer own.

Complaint against Currys PC World

Hi I've been having a product support AG payment taken from my account and I no longer need this service as the item it was covering is no longer in my possession, please could this be cancelled asap. Many thanks.

  • supporters 0

Lapsed. Jonathan has not responded in 90 days

  • Comments (3)

TEAM KNOWHOW | | VERIFIED

Hi Jonathan, please can I have your agreement number,address and product in question. I will then cancel the product support for you - Tony

Jonathan Stow | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Jonathan, if you have the direct debit mandate from your bank statement transaction, we can search this way. There is a need for some data to confirm your account so advising which product you had covered with the mandate number should be enough for us to take action on the account for you. I hope this helps. - Lloyd
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