Currys PC World

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steve's complaint against Currys PC World

steve cooper

08/04/2017

[RESPONDED] payments taken for product support

Complaint against Currys PC World

payments taken after buying a note book from currys/pc world. after contacting a spokesmansaid curry's agreed to stop payments with immediate effect but refused any refund (bit dissapointing, but a least payments are to stop) , a typical answer i was given " its up to customers to read the small print". I realise that this is true but in my defence the paperwork said this payment was for product support, which I took to mean technical support not a form of insurance

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Currys PC World has responded

  • Comments (2)

TEAM KNOWHOW | | VERIFIED

Hi Steve, I'm sorry to hear you feel let down in this matter, my apologies. I would be happy to review your case if you can email me your full name, address and make and model of the notebook to [email protected] Thanks - Marcus

TEAM KNOWHOW | | VERIFIED

Hi Steve, I'm sorry to hear you feel let down in this matter, my apologies. I would be happy to review your case if you can email me your full name, address and make and model of the notebook to [email protected] Thanks - Marcus
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