Currys PC World

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Lynette's complaint against Currys PC World

Lynette Woodward

31/07/2018

[RESPONDED] Product AG Support payment

Complaint against Currys PC World

I have discovered I have been paying GBP3.50 a month for a TV I purchased in March 2016 and sold in February 2018. This comes from Product AG Support, apparently instigated without my permission at point of sale. My credit card won't cancel the payment. I want to cancel it and also want the money refunded, as I believe this was taken without consent, is fraudulent, I have never used a support service and don't even have the product any more.

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Currys PC World has responded

  • Comments (2)

TEAM KNOWHOW | | VERIFIED

I'm sorry you seem to have been unaware this was coming out Lynette. So we can look into this for you, please email [email protected] with a copy of your review, the reference SPK180688, your full name, full address, and the precise amount that you have been charged monthly. - Ed

Lynette Woodward | | VERIFIED

I have since has 101.50 taken from my account and still no refund or stoppage of this payment. I am making a formal complaint and copying in anyone else who will listen, plus sharing this across social media.
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