Currys PC World

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Stephen's complaint against Currys PC World

Stephen Cross

18/01/2018

[LAPSED] Product bought no mention of product support but £4.00 deduct from bank account

Complaint against Currys PC World

Teal actifry purchased for 159.99 payment made by debit card. Sales person did not mention or ask about product support but bank account shows a payment of £4.00 for product support AG. Receipt does not show this and no documentation received. Receipt retained. What action should I take

  • supporters 0

Lapsed. Stephen has not responded in 90 days

  • Comments (3)

TEAM KNOWHOW | | VERIFIED

Hi Stephen - thanks for getting in touch. I'm sorry to hear of an unwanted payment. Please send us your full name, address and receipt details along with a copy of your original post to; [email protected] quoting reference number SPK860 in the subject line so we can look into this further. Thanks - Emily.

Stephen Cross | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Stephen. If you still want to email us on the details provided above, but just explain it is in regards to the Samsung TV, we will still have a look at this for you. Thanks, David
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