Currys PC World

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Ismail's complaint against Currys PC World

Ismail Mahmood

19/09/2019

[RESPONDED] Product Support AG

Complaint against Currys PC World

I am being charged £9.99 a month. I have never noticed this before. It goes back for months in my statement. I havnt purchased anything from curry’s since I got my laptop in 2015. So has it been going since then????? I never signed up for any support. And I most definitely didn’t sign up for insurance!! I want a refund!! And I want it cancelled now! I believe the support package is added without your knowledge! Please can you contact me and rectify immediately

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Currys PC World has responded

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Ismail, please accept my apologies for any upset caused. So we can look into this for you, send an email to [email protected] with SPK180870 referenced in the subject line. Please include your full address and the receipt details, as well as a copy of your complaint and any other relevant references. Thank you. - Belinda
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