Currys PC World

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Chloe Seedle/ Joel's complaint against Currys PC World

Chloe Seedle/ Joel Farrer

26/11/2016

[LAPSED] PRODUCT SUPPORT AG - £6.50

Complaint against Currys PC World

I have had this taken out of my account for so many months now when i never signed up for it, nor even know what it is. i expect currys will fully reimburse me for this not just cancel it otherwise i will contact my bank and get the fraud agency involved. i will never choose to buy another product from them as i no longer trust them.

  • supporters 0

Lapsed. Chloe Seedle/ Joel has not responded in 90 days

  • Comments (5)

TEAM KNOWHOW | | VERIFIED

Hi Chloe, if you can please send your full address via private message, I can locate the details and advise further. Thanks, Rach

Chloe Seedle/ Joel Farrer | | VERIFIED

[email protected] / [email protected] me and my partner bought a laptop ages ago. cant remember as i paid for it whether it was his email or mine. thank you!

Chloe Seedle/ Joel Farrer | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Chloe, I have located the Service Agreement in question and this is for a HP Laptop. I am happy to cancel the Agreement in question, however all benefits of the Agreement would cease with immediate effect (damage cause by mishap/repairs or replacement etc). Kindly confirm that you wish for me to proceed. I wouldn't be able to provide a refund of the payments taken as the transaction would show

TEAM KNOWHOW | | VERIFIED

on your receipt at the point of sale and Agreement paperwork provide too. Please do confirm that you wish for me to cancel the Service Agreement - Shaun
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