Currys PC World

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Rose's complaint against Currys PC World

Rose Patterson

08/12/2016

[LAPSED] Product Support AG - have no details or info about what or who this is. I would like it cancelled.

Complaint against Currys PC World

I have been paying £4.50 a month for some time now to 'product Support ag'. As it is not a direct debit I cannot cancel it myself and have no paperwork or details to do much about it. There is a phone number but I am always left on hold. This is getting to be absolutely ridiculous. I have no idea what the product I purchased was - I am guessing my laptop. Can I please get some help with this?

  • supporters 0

Lapsed. Rose has not responded in 90 days

  • Comments (9)

TEAM KNOWHOW | | VERIFIED

Hi Rose, Sounds like this is a Care Plan to me. Can you private message me your address details so we can check what the charge is? Thanks, Ollie.

TEAM KNOWHOW | | VERIFIED

Hi Rose, Sounds like this is a Care Plan to me. Can you private message me your address details so we can check what the charge is? Thanks, Ollie.

Rose Patterson | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hello, Would be the time of purchase one please :) Thanks, Ollie.

TEAM KNOWHOW | | VERIFIED

Hello, Would be the time of purchase one please :) Thanks, Ollie.

Rose Patterson | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Rose, I can confirm it is a careplan on a Acer Aspire ref BGQ5G4KQ. Do you require me to cancel this for you - Tony

Rose Patterson | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Rose, I have cancelled the Service Agreement for you and confirmation of this will be received through the post - Shaun
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