Currys PC World

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Kabir's complaint against Currys PC World

Kabir Ali

20/03/2018

[LAPSED] Product Support AG - Unauthorised Payments

Complaint against Currys PC World

I found odd changes to my bank statement recently and noticed charges that I initially did not recognise, which later turned out to be from your company. Having looked further, it transpires that unauthorised payments had been taken for 3 YEARS! I would like answers as to why this is the case and a refund for the amounts taken.

  • supporters 0

Lapsed. Kabir has not responded in 90 days

  • Comments (3)

TEAM KNOWHOW | | VERIFIED

Hi Kabir. This is concerning, please accept my apologies. Can you please email [email protected] quoting this reference, SPK1019. When emailing us please also include your full name, address and agreement number. Once we have this we can then log a complaint. Thanks

Kabir Ali | | VERIFIED

Hi, I have sent across my details without the agreement number as I don’t have one. It was an online order which I do have a receipt for and provided the order number instead.

TEAM KNOWHOW | | VERIFIED

Thank you for letting me know. Someone will pick this up and will be in contact with you soon. Thanks - Chloe
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