Currys PC World

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Jamie's complaint against Currys PC World

Jamie Milne

21/10/2017

[RESPONDED] Product Support AG, 0844 800 6080

Complaint against Currys PC World

I bought a laptop in May 2017 and have been charged £8 per month without authorisation (Product Support AG, 0844 800 6080). Can you cancel all future payments and refund payments from May to date please?

  • supporters 0

Currys PC World has responded

  • Comments (4)

TEAM KNOWHOW | | VERIFIED

Sorry to hear you have noticed payments, and don't recall signing up Jamie.. If you would like us to look into this for you, feel free to email us at [email protected], with the reference pk556, and your full name and address, and I will be happy to assist. David W

[email protected] | | VERIFIED

Complaint against Currys PC World I bought a washing machine and have been charged £3.99 per month without authorisation (Product Support AG, 0844 800 6080). Can you cancel all future payments and refund payments from the date when I start pay to date please?

Alan Spencer | | VERIFIED

I ordered a desktop PC + an external DVD Rewrite on a next day delivery. (Not a cheap PC) I was given a delivery slot from Currys designated courier (DPD) A delivery arrived on time which was the external DVD drive only. Checked the DPD tracker - information stated that DPD had received the order from Currys but had not received the unit. Unable to resolve the issue online with Currys website -

Alan Spencer | | VERIFIED

continued - In telephone queue for over an hour - advice given by Currys employee - keeping checking the DPD tracker - the item COULD still be delivered today or COULD be delivered tomorrow or at a later date. So neither Currys or DPD willing or able to advise. I await delivery at some point to happily return unopened. Amazon here I come (or HP direct) Never again will I use Currys
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