Currys PC World

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Chloe's review of Currys PC World

Chloe Louise

19/07/2019

Product support AG Complaint

Review of Currys PC World

I have been paying £6.50 out of my bank account for 4 ears now. I was fine with it at first, as it was cover for my laptop. But after the 2nd year I decided I no longer needed it, bit when I went on to my bank it doesn't register as a direct debit or standing order (which it should do). I've tried multiple times to cancel it on the site but it is never clear how you go about doing this, and it asks me to remember a code that was given to me 4 years ago and doesn't appear anywhere else. I just want to cancel and get some of the money I've lost back.

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TEAM KNOWHOW | | VERIFIED

Hi Chloe, thanks for getting in touch. I am sorry to hear a payment has been taken from your account. So this can be investigated further could you please email [email protected] quoting reference: SPK180925 including your full name, address and amount that has been taken. - Jack
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