Currys PC World

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Rebecca's complaint against Currys PC World

Rebecca Blackmore

17/07/2019

[LAPSED] product support AG complaint being ignored

Complaint against Currys PC World

I have discovered that i have been getting £5.99 a month taken out of my account with no way of cancelling it through my bank for "product support AG" and I don't know exactly when this started,I haven't got a clue what this is and I do not remember agreeing to this. I never ever take out any kind of cover on any purchases. Could I please have this cancelled immediately and the money owed returned to me ASAP. I first contacted you in May 2019 and had a response back on the 24th May 2019 stated that you had received my enquiry and that it would be dealt with shortly. Since then despite contacting you another 4 times I still have had NO RESPONSE and you are still continuing to take my money without my consent.

  • supporters 0

Lapsed. Rebecca has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Rebecca, thanks for getting in touch. I am sorry to hear a payment has been taken from your account. So this can be investigated further could you please email [email protected] quoting reference: SPK180924 including your full name, address and amount that has been taken. - Jack
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