Currys PC World

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Iraj's complaint against Currys PC World

Iraj Rostaminia

25/06/2018

[RESPONDED] PRODUCT SUPPORT AG needs to be stopped!!

Complaint against Currys PC World

I recently realised a company called PRODUCT SUPPORT AG has been taking out £6.99 a month from my bank out since December 2017. I had no idea what this was for so I decided to do some research to find out why this money is being taken out my account. Surprisingly, I found out this is from Currys PC World for a product support which I never wanted. I purchased a fridge in December from Currys PC World and was asked to sign few papers as part of the process. Ridiculously, as it turns out I have probably signed papers requesting a support for my fridge for the price of £6.99 a month. I had no idea about this and no Currys Employee gave me no information whatsoever. I always thought of Currys as a genuine store which I could trust. Not only this has changed what I thought of Currys but I am going to let anybody I know about this so they would not the same thing from Currys. My Request: Stop taking out money from my account and pay back all the money you have taken. Unfortunately, if Currys do not deal with my request as soon as possible I will have to seek legal advice about this misrepresentation. Will never buy anything from Currys PC World again!!!

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Currys PC World has responded

  • Comments (1)

KNOWHOW TOHELP | | VERIFIED

Hi Iraj, My apologies for this, I'd be happy to get the cover cancelled for you. So we can discuss this further please could you email us at [email protected] with the reference SPK180653. Could you also include your full name, full address and a copy of your review? Thanks, Joe
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