Currys PC World

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Mawuli's complaint against Currys PC World

Mawuli Johnson

02/12/2019

[LAPSED] Product Support AG taking money without my consent

Complaint against Currys PC World

I purchased a laptop for my brother in July and have discovered after reviewing my accounts that they have been charging £10.99 on a monthly basis against my credit card. I definitely did not agree to any sort of cover/care plan and paid the amount detailed on the price tag. When offered to include cover I flat out refused. I want this cancelled immediately and I would like to be refunded!!! If you could get back to me as soon as possible on this it would be greatly appreciated. Many thanks.

  • supporters 0

Lapsed. Mawuli has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Mawuli, I'm sorry to learn of the unexpected charge. So we can look in to this for you, please can you email your full name, address including postcode, agreement reference, make and model of the laptop to [email protected] Please use SPK181096 in the subject bar and a copy of your post in the body of the email. - Gemma
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