Currys PC World

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Export's complaint against Currys PC World

Export Meditec

28/06/2019

[LAPSED] Product Support Cancelation

Complaint against Currys PC World

I bought a TV in June 2018 and have been charged £3.99 per month for (Product Support AG, 0844 800 6080). I have visited curry store also twice to ask them to cancel this but no one doing anything. Can you cancel all future payments and refund payments as we have been trying to cancel this. There is no option on any website and phone to cancel this service. The person told us at the store that this is just a support for one month and you cancel after that. But there is no cancelation procedure or numbers or email we can send our request.

  • supporters 0

Lapsed. Export has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Export, apologies for the delay, I'm really sorry to hear of the issues. If you do still require assistance with this matter, please email [email protected] with reference SPK180936 in the subject line. It would be good if you could also include your full address, receipt details for the product, and any other references you have. Thanks. - Jack
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