Currys PC World

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Emma's complaint against Currys PC World

Emma J

24/07/2018

[RESPONDED] Product Support charged without consent

Complaint against Currys PC World

Turns out that Currys sneakily signed me up to their Product Support scheme for £10 per month. Didn't even get me to sign a DD form. Just made the charge directly to the credit card account that I bought the laptop with. So angry. I didn't realise until 6 months later when checking through my statements. So it's cost me interest build up too. Appalling that they would mis sell like this.

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Currys PC World has responded

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

I'm sorry you were unaware of the plan Emma, thank you for getting in touch. So we can look to resolve this for you, please email a copy of your message and the reference SPK180679 to [email protected], including your full name, address, and the precise monthly amount you were charged. - Ed
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