Currys PC World

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Caitlin's complaint against Currys PC World

Caitlin Murdin

30/09/2018

[LAPSED] Product support payment

Complaint against Currys PC World

Only recently I noticed that I have been getting charged £10.99 a month for something called Product Support, something which I don’t remember agreeing/asking for. I traced it back to when I bought my computer with Currys in November 2017. I remember telling the gentleman who served me that I did not need any product support as I already have insurance etc that will cover costs of any damage. So I am now wanting to know what I have been getting charged £10.99 for nearly a year without my consent or knowledge. I would like all the information on how to get this charged stopped immediately as I am not happy at all. Thank you.

  • supporters 0

Lapsed. Caitlin has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Caitlin, I am sorry to hear this. So that we can look into this further can you please email [email protected] quoting the reference SPK180751. In your email can you please provide a copy of your review along with your full name and address. Thanks - Chloe
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